Negative Social Media Review Conundrum

A cornerstone of our business model is matching an enthusiastic, passionate and positive customer with an experience that we can execute honestly at a high level each and every time.  Your happiness while in our establishment is a partnership between us and you.  While we are not perfect, the effort to provide […] Read more »

Unique Ownership Model Reflective of Delta Diner Culture

I am very often asked about the many unique aspect of the Delta Diner.  Why Delta?  Really, you restored an East Coast Diner and shipped it here?  Where do you come up with the unique flavor combinations?  How do you find the staff you have?  And, often first timers will […] Read more »

FAQ Answers Regarding “No-Tip” Policy

Diner_Tastings

Delta Diner has recently (6-1-15) made the move to eliminate tips from its business model.  Given this is a topic most everybody has some sort of personal experience with, it is a topic of vast commentary.  I think the dialog on this issue is good as long as the discussion is […] Read more »

Why “No Tip” Policy At Delta Diner

As I explained our intention of eliminating tips from the compensation structure for our staff at the Delta Diner, my good friend and confidant responded: “This is a pretty dramatic change after 13 years when things seem to be going so well”. To a degree, he was right.  Why rock the […] Read more »